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Trade Assurance

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Trade Assurance

Trade Assurance is a premium Service offered by dogmarket.com.ng that’s designed to help create trust between buyers and sellers/breeders. Trade Assurance covers you in the event of delivery or quality-related disputes, payments, refunds and inspection of sellers item. It is a commission based service that makes the seller pay for results only, a seller pays 10% of a dog sold, while 5% on dog products, you only pay when the product is sold.

Buyers you are covered if:

  • Your products are not shipped on time as per the contract with your supplier
  • Your products do not meet the quality standards as per the contract with your supplier
  • You are covered if you are scared to make payment to a seller.
  • You are covered if you find out that the item is bad, or not as you purchased.

Sellers you are covered if:

  • Your buyers are asking of how they will send money to you when they have not seen the product, (trust issues).
  • Your posted advert description is not suitable and well optimized, we will help you edit your product description to attract more buyers and make it Google search friendly for external traffic.
  • You are not getting calls for your product, we will BOOST your trade assurance product on a section of our homepage, where thousands of visitors will see your credibility and buy from you.

How to use Trade Assurance for Buyers

  1. SEARCH for your preferred product on www.dogmarket.com.ng, check to see if you will see “Trade Assurance Verified”, Call the phone number & negotiate with the one of our Trade Manager, conclude the deal with a Trade Manager to get full protection.
  2. PAY the agreed money to our BANK ACCOUNT designated or pay online, we do not send (pay) the money immediately to the seller until you certify your purchase, so if there is any wrong doing, we can refund your money or replace with another product with similar value.

 Payment

Make Your Payment

Sign into ‘My Account’ and find the order you want to make payment for (always make sure you add the item to your FAVORITE):

Select Your Payment Method

You have three payment options available:

Bank Transfer / Cash Payment at Bank
  • No transaction fees (except for your normal bank charges)
  • This Option is only available to users in Nigeria or Nigerians in the Diaspora with Nigerian bank accounts.
  • No Transaction Limit
Credit Card
  • This Option is available to users from within Nigeria Only
  • Verve, Visa or MasterCard
  • Payment limit per transaction is N500,000
  • No Transaction Fee Is attached to this means of payment to the buyers bank account
Paypal Or Swift
  • This Option is available to only users outside Nigeria as the fee will be converted to United States Dollars.
  • The transaction fee will vary by country – it might not be more than $2 to $10
  • No Transaction Limit

Check Your Shipment

We will discuss shipment to favor both parties

Leave Feedback for Your Supplier

After which you have received your order and certify it is okay. You may then leave feedback about the supplier to share your overall experience with other buyers.

Disputes & Refunds

Opening a Dispute

Trade Assurance covers you in the event of shipping or quality-related disputes.

You can access the dispute function once your purchase is complete. If the shipping time or product quality does not meet the required standards set in your contract, you can open a dispute by calling our agent on 234 (0) 903 387 9032:

Getting a Refund

You have three payment options available:

  • Get back your money via bank account
  • Get paid via paypal or swift.
  • Get your item replaced by a product similar to what you wanted

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